Service Policy | Max Plus ZATCA Services

Owner: Green Tech W.L.L

Product: Max Plus ZATCA Services

Version: 2026-05-26

Scope: Saudi businesses using e-invoicing readiness, invoice integration planning, taxpayer configuration, compliance review, and ZATCA-related service workflows.

Service Policy

• ZATCA jobs and integrations must protect credentials, certificates, keys, invoice XML, hashes, and authority responses from public exposure.
• Sensitive invoice actions must be auditable and should use approval governance where company policy requires maker-checker review.
• Official authority requirements change over time; implementation settings must be reviewed against the current ZATCA guidance before production.

Review And Updates

This policy is reviewed when product features, data flows, app-store requirements, regulatory requirements, or provider terms change.

Note: This is a public operating and policy document. Final wording should be reviewed by the business owner and legal or compliance advisor before official publication.