Service Policy | Max Plus WhatsApp / Business Messaging

Owner: Green Tech W.L.L

Product: Max Plus WhatsApp / Business Messaging

Version: 2026-05-26

Scope: Companies using campaign messaging, service notifications, WhatsApp templates, delivery tracking, and contact consent management.

Service Policy

• Messaging jobs must run through the master scheduler/queue contract with bounded batches, retry limits, provider response sanitization, and audit logs.
• Provider credentials must be stored securely and never embedded in public code or client-side applications.
• High-risk campaign actions should use approval governance when company policy requires review before dispatch.

Review And Updates

This policy is reviewed when product features, data flows, app-store requirements, regulatory requirements, or provider terms change.

Note: This is a public operating and policy document. Final wording should be reviewed by the business owner and legal or compliance advisor before official publication.